2. Returns & Refund Policy

We take pride in the quality of our luxury timepieces, gift packaging, and display storage boxes. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns Eligibility

• You have 7 calendar days from the date you received your item to request a return.

• To be eligible for a return, your item must be unused, unworn (for watches, with all protective seals and tags intact), and in the same condition that you received it, including all original packaging, gift boxes, and display manuals.

• Proof of purchase (such as your order confirmation number or receipt) is required for all returns.

2. Non-Returnable Items

Certain types of items cannot be returned, including:

• Custom-engraved or personalized watch boxes/items.

• Items showing signs of wear, misuse, or damage caused by the customer.

3. Refunds

• Once we receive your item and inspect its condition, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment (or bank account details provided for COD/Bank Deposit orders) within a certain number of days.

4. Shipping Costs for Returns

• You will be responsible for paying for your own shipping costs for returning your item unless the item arrived damaged or incorrect. Shipping costs are non-refundable.